Duration: 7 hours and 37 minutes

Affected Components:

Dec 16, 03:35:19 GMT+0
Resolved - This incident has been resolved..

Dec 16, 01:52:55 GMT+0
Monitoring - Still working with the provider to work though issues..

Dec 15, 23:09:36 GMT+0
Monitoring - Tagify's upload service provider is still processing through their queue..

Dec 15, 20:56:51 GMT+0
Monitoring - Tagify's upload service provider has fixed the issue and are processing their queue. .

Dec 15, 19:57:52 GMT+0
Investigating - There's an issue with uploading files (signs, brand, etc) via the site..

Duration: 2 hours and 54 minutes

Affected Components:

Jun 12, 21:11:53 GMT+0
Resolved - This incident has been resolved..

Jun 12, 21:00:21 GMT+0
Monitoring - All services should be returning back to normal but investigations will continue..

Jun 12, 20:27:09 GMT+0
Identified - Some back end services are returning back to normal but some (like Activity) are still having issues..

Jun 12, 18:37:33 GMT+0
Identified - A major chunk of Google Cloud seems to be down which is effecting many different parts of the site and iOS app..

Jun 12, 18:18:09 GMT+0
Investigating - There's currently an issue with a third party provider that's effecting certain features in Tagify..

Duration: 1 hour and 12 minutes

Affected Components:

Nov 9, 11:55:41 GMT+0
Resolved - This incident has been resolved..

Nov 9, 10:52:06 GMT+0
Identified - Found the issue and projects are getting caught up now....

Nov 9, 10:43:42 GMT+0
Investigating - We are currently investigating this incident..

Duration: 1 hour and 13 minutes

Affected Components:

Oct 17, 15:29:43 GMT+0
Resolved - This incident has been resolved. Apologies for the issue and please reach out with anything else..

Oct 17, 15:07:08 GMT+0
Monitoring - Sign projects getting back to normal and Tagify is catching up on the ones sent earlier..

Oct 17, 14:16:33 GMT+0
Monitoring - Sign projects getting back to normal and Tagify is catching up on the ones sent earlier..

Duration: 18 minutes

Affected Components:

Sep 17, 12:40:27 GMT+0
Resolved - This incident has been resolved..

Sep 17, 12:38:59 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Sep 17, 12:22:07 GMT+0
Investigating - We are currently investigating this incident..

Duration: 22 minutes

Affected Components:

May 5, 23:53:35 GMT+0
Resolved - This incident has been resolved..

May 5, 23:31:08 GMT+0
Investigating - We are currently investigating this incident..

Affected Components:

Apr 25, 19:13:18 GMT+0
Resolved - This incident has been resolved..

Duration: 1 hour and 7 minutes

Affected Components:

Apr 16, 23:52:55 GMT+0
Resolved - This incident has been resolved..

Apr 16, 22:45:26 GMT+0
Investigating - We are currently investigating this incident..

Duration: 1 hour and 9 minutes

Affected Components:

Mar 27, 13:57:32 GMT+0
Resolved - This incident has been resolved..

Mar 27, 12:48:07 GMT+0
Investigating - We are currently investigating this incident..

Duration: 4 days and 41 minutes

Affected Components:

Sep 17, 12:26:16 GMT+0
Resolved - An update is rolling out from the App Store now that resolves issues with iOS 17. Thank you all for your patience!.

Sep 17, 01:33:08 GMT+0
Identified - An update for Tagify has been submitted to the App Store for review. Testing will continue tomorrow. If everything goes smoothly and the review is successful, the update will be released immediately..

Sep 16, 23:42:33 GMT+0
Identified - We've got a working fix being tested now. I'll continue testing to double check to get an update put together for the App Store soon!.

Sep 13, 11:44:56 GMT+0
Investigating - Starting yesterday with the release of iOS 17 Release Candidate, the currently the available version of Tagify will crash on launch. **Again, Tagify currently does not work on the iOS 17 RC released yesterday (9/12/23).** It is **highly** recommended to avoid upgrading if possible until after the issue can be isolated and a fix approved by the App Store. The previous **eight** versions of the iOS 17 beta worked perfectly fine until the RC released yesterday. My deep apologies for this issue and I will update progress as it happens here. .

Duration: 3 hours and 24 minutes

Affected Components:

Aug 30, 02:31:12 GMT+0
Resolved - File uploads are back to normal. Thank you for your patience!.

Aug 30, 02:04:51 GMT+0
Monitoring - Things are getting back to normal with file uploads. Still watching to make sure the coast is clear….

Aug 30, 01:53:04 GMT+0
Identified - The service provider has found the issue and are actively working in it. .

Aug 30, 00:26:25 GMT+0
Investigating - Still ongoing issues with the service provider..

Aug 29, 23:07:19 GMT+0
Investigating - There's an issue with uploading files to Tagify and is being investigated..

Duration: 39 minutes

Affected Components:

Apr 5, 18:24:26 GMT+0
Resolved - We're looking good! Issues have been resolved and all realtime data services are back to normal..

Apr 5, 18:03:38 GMT+0
Monitoring - Things look to be going back to normal. Still watching this to confirm before the all clear gets sent out....

Apr 5, 17:45:26 GMT+0
Investigating - One of Tagify's realtime data providers is having issues. You'll see Activity stop posting updated data until this is resolved. This is being investigate now..

Affected Components:

Feb 20, 16:08:59 GMT+0
Investigating - A backend service that processes new brands and signs is experiencing some delays. This is being investigated..

Feb 20, 16:08:59 GMT+0
Resolved - A backend service that processes new brands and signs is experiencing some delays. This is being investigated..

Duration: 6 hours and 27 minutes

Affected Components:

Jan 20, 21:23:52 GMT+0
Resolved - Image processing is back to normal. Apologies for the disruption and thank you for your patience..

Jan 20, 19:08:26 GMT+0
Identified - The image provider that is causing the outage has identified the issue and they're testing fixes..

Jan 20, 17:13:39 GMT+0
Identified - One of Tagify's imaging providers is having intermittent outages and they are actively investigating. Still keeping an eye on this and images are still slowing being processed. .

Jan 20, 14:56:27 GMT+0
Investigating - A backend service that processes new brands and signs is experiencing some delays. Your new images will make it though....but slowly. This is being investigated..

Duration: 19 hours and 51 minutes

Affected Components:

Dec 17, 15:46:55 GMT+0
Resolved - All previously delayed emails should have been sent and sending is back to normal. Please reach out to support with any issues. Thank you for your patience!.

Dec 17, 10:46:11 GMT+0
Monitoring - Tagify's email service has moved through the majority of email from yesterday and new emails are being sent normally. Still watching to make sure we're back to 100%..

Dec 17, 01:27:16 GMT+0
Monitoring - Tagify's email provider is slowly processing emails from today and you should start seeing them come through..

Dec 16, 19:55:46 GMT+0
Investigating - One of Tagify's email services is having issues sending emails. Your emails are being queued like normal and will be sent when services are back online..

Affected Components:

Dec 5, 20:39:17 GMT+0
Resolved - Amazon is [reporting connectivity](https://health.aws.amazon.com/health/status) issues some of their servers in their East region. This might impact features in Tagify..

Duration: 4 days, 17 hours and 32 minutes

Affected Components:

Sep 20, 10:52:20 GMT+0
Resolved - We're all clear on the startup crashing for iOS 16..

Sep 15, 19:41:55 GMT+0
Monitoring - A fix is currently live in the App Store (1.6.105) that should address the startup issue. .

Sep 15, 18:04:17 GMT+0
Identified - An issue has been identified and an update is being sent to Apple for approval..

Sep 15, 17:20:43 GMT+0
Investigating - There have been reports of the app crashing on launch in iOS 16..